How to Choose the Right Carpet Cleaners

Carpet cleaners can do wonders for the beauty and comfort of your home. But choosing the best trustworthy people to service your home can be challenging.

You must consider price, ease of scheduling, quality workmanship and so much more. To guide you in finding the best team to keep your home looking great, we’ve put together our top 10 tips for choosing the right carpet cleaners.

1. Price

Professional carpet cleaning is something you’ll need regularly in your home to help keep your carpets looking great for many years. If your cleaning company is too expensive, you’re less likely to keep up with the best maintenance schedule.

While you obviously want the service to be affordable, you’re entrusting your home to a team of outsiders. So also consider how secure you feel with welcoming their team into your home. You’ll also want to keep in mind that some companies carry good insurance in case anything happens to your home, whereas other companies skip this important coverage.

2. Choose Type of Cleaning

There are two main carpet cleaning methods: dry cleaning and steam cleaning. Here are some of the biggest differences between dry and steam cleaning carpets.

Price: dry cleaning tends to be about twice as expensive as steam cleaning.
Scent: dry cleaning uses a cleaning agent to remove dirt and stains, whereas steam cleaning does not. So if you’re sensitive to scents, consider going with a steam cleaner.
Stain removal: steam cleaning tends to be better at removing hard-to-get stains than dry cleaning to restore your carpets to their original beauty.
Carpet longevity: because dry cleaning leaves behind some of the chemicals from the cleaning process, they can actually wear down your carpet shortening its lifespan.
Moisture: dry cleaning, as the name implies, does not use water, which some people prefer since they can walk on the carpets immediately. However, steam cleaning does a good job of removing the moisture to get you back to living in your home.

3. Ease of Booking Carpet Cleaners

Modern technology has made it incredibly simple to book services for your home. Yet, many companies have failed to update their technology and processes to provide this ease for customers.

Look for carpet cleaners that make it simple to book their services. A Advanced features an online carpet cleaning booking portal where you can select the cleaning services you need in your home. You pick the time that’s best for you to get your home cleaned. Plan in advance to make your home look great before a get-together.

4. Insurance, License and Bonding

When a company works in or on your home, you want peace of mind knowing that they have the liability coverage to protect you in case anything happens. And carpet cleaning companies that have insurance must follow careful background check protocols for all their employees to protect you.

If anything goes wrong when cleaning your carpets, insurance will cover any damage to your home. While cleaning carpets is a very straightforward and safe process, you never know when someone might accidentally knock something over or disrupt your home in some way.

5. Check Standing in the Community

You’re looking for a trustworthy company in good standing. The company should clearly mark its vehicles with the company name. That way, you know when you’re working with a legitimate representative from the company versus someone posing as the cleaning company to get access to your home.

Make sure that the company doesn’t have outstanding complaints with the Better Business Bureau. This could be a sign that the company doesn’t stand behind its work or offer good customer service.

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6. Read Online Reviews

Customers will be very honest about their experience with a company in online reviews. They’ll share details they liked, disliked or areas of improvement. Go through the online reviews about a company and look for details about aspects of carpet cleaning that matter to you.

If timeliness is crucial, look for customers to share that the carpet cleaner showed up when they promised to and completed the work in a reasonable amount of time. Make sure the carpet cleaner is also thorough. You don’t want to read that customers had issues with stains left behind or high traffic areas that still have dirt marks in them.

Consider too whether the reviewers share that the process left behind a smell or otherwise unpleasant circumstances after the cleaning.

7. Read up on Warranties and Guarantees

Your cleaning company of choice should provide some warranty or promise as to the quality of their services. Companies that provide such warranties or promises put their customers first.

This can provide peace of mind that the company is committed to excellence and that if you aren’t satisfied, you can call the company back to resolve the issue. Most of the time though, companies that put customers first won’t leave your home until you’re satisfied.

8. Ask Neighbors and Friends for Recommendations

An excellent way to find great carpet cleaners is to ask around for recommendations. Your friends, family and neighbors have likely had their carpets cleaned and will have recommendations for a good company.

Neighbors are a great place to start as they’ll have the best local recommendations for an Marysville, Washington, carpet cleaning company. But if you don’t find any good recommendations there, move onto local friends and family members or even social media to find reliable and trustworthy cleaning companies.

9. Inquire About Included Services

Different companies might include different services in the price they quote you for cleaning a room. Ask about whether stairs cost extra or if stain removal in high-traffic areas is included.

Make sure you know expectations for moving furniture to clean all the carpets. You might be responsible for handling this yourself.

You want to go into things knowing all the facts. That way you don’t get a surprise bill once the company has cleaned your floors.

10. Look for Special Offers to Get to Know a Carpet Cleaning Company

Finding trustworthy partners in caring for your home is challenging. Some cleaners offer introductory offers as a way to get to know one another. While you probably won’t enjoy these rates long-term, they’re great for seeing the workmanship a cleaning company has to offer.

Then, if you don’t like the service, you can always test out another company’s introductory rates next time to find a relationship that works best for you.

But if you want to find a trustworthy company right from the start, contact A Advanced Home Care for your carpet cleaning needs. On the booking website, you’ll find all services we offer, including: